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Here I sit – finally on the third cup of coffee and the wheels have started to turn – and it make me thing about a topic that has rolled around in my head the last 6 months or so – the cold, hard, naked, factual benefits of outsourcing your NOC.
I’ve been in this game almost 30 years now, starting as a network admin in 1993, and working my way up and down through a wide range of roles, from PSTN multiplexers to the Slammer worm. And let me tell you: the way you run your NOC is your ROI engine, period.
However — and however ironic it is — many CFOs and finance managers still regard NOC operations as more of a necessary evil than a strategic spend. But that’s precisely where PJ Networks comes in—arming companies with cold, hard figures that demand a readjustment of that thinking.
Been there, done that: I saw what a mess it was when back in the early 2000s Slammer pounced on the networks. It was a mess on top of a mess, and all that could be heard was the clatter of teams swirling around like a crazy cook in a crowded kitchen, short on time, trying to save burned dinner.
Flash forward to today— I just got back from DefCon, still exhilarated from immersing myself in their hardware hacking village, and I’m more convinced than ever of one thing: the backbone of your network – your operations center – better be lean, mean and frugal to stand up to the ongoing assault that modern threats impose upon it.
No company — especially not in industries as tight-lipped as banking — can afford ragged network management any longer. That’s why I was honored to have led zero-trust architecture upgrades for three banks recently. Those were the projects that drove home the importance not just of cybersecurity but operational efficiency — and yes, a finely tuned NOC is at the heart.
Here’s the thing: maintaining an in-house NOC is not only costly. It’s complex. Not every group is well positioned to manage the 24/7 pressure, the specialized skills and the latest tech — all while trying to keep a lid on costs.
Outsourcing to a pro media server crew like PJ Networks brings the following to the table:
But what about the numbers? Here we take a look at common cost models and how they compare to outsourcing.
Running your own NOC brings with it direct, as well as hidden costs—some that that show up on your ledger, while others might languish within inefficiencies. Consider salaries, training, infrastructure, software licenses, not to mention the joy you derive from employee churn and overtime spikes.
Here’s the interesting part – we’ve worked with clients, and our research here is telling us there has been an average of 30-40% reduction in operational costs by outsourcing.
ROI is not just about the cutting of costs. It’s the maximization of value per rupee spent. I’ve watched companies throw money at internal teams and get slow incident response times, spotty monitoring, or worse — missed alerts. Result? Downtime, regulatory fines and lost trust in the brand.
Let’s take a simplified example for a mid-sized business:
| Cost heading | Own NOC | Contracted NOC |
|---|---|---|
| Salaries + Benefits | 60L | 30L |
| Infrastructure Charges | 15 Lakhs/year | Inclusive of |
| Training & Certifications | INR 5 Lakhs/year | Included |
| Cost of Incidents Downtime | ₹20 Lakhs/year | ₹7 Lakhs/year |
| Total Annual Cost | ₹100 Lakhs | ₹37 Lakhs |
The total saving: ₹63 Lakhs/year—and we haven’t even considered additional perks like greater scalability and SLA adherence.
Not just price savings What PJ Networks delivers is measurable and repeatable value, involving:
Okay—confession time. PJ Networks approaches things a little differently. And no, that’s not just because I’ve been on the block long enough to date myself using dial-up modems. Our methodology is rooted in experience not just marketing fluff.
In the most recent projects, which counted several banks’ zero-trust updates among them, clients have reported:
(Banks aren’t easy patrons — so if we’re getting nods there, it’s the truth.)
If you’re pitching this internally — and you should be — here’s what to include to make the biggest impact:
Information enters the brain through the eyes faster than it does through words alone — and it is especially persuasive in a boardroom.
You know how I feel about any AI-powered magic bullets — we’ve been burned by that before (back in the days of the Slammer worm, I discovered that tech hype doesn’t fix shitty behavior). The fact is, people and processes still matter most. AI helps, but it’s the veteran’s eyes and hands that grasp what machines pass by.
I’m proud that at PJ Networks we combine modern toolsets with old-school rigor and experience — providing our clients with bulletproof protection that have always been reliable.
Outsourcing your NOC is not just about saving money — but that is a killer benefit. It’s all about smart investing for the real, measurable business value it delivers, the ability to reduce risks, and the means to keep pace in this insanely changing cybersecurity landscape.
Now, don’t get me wrong: I’ve screwed things up plenty of times (ask me about the buffet I ran my first night shift as a pro cook), but I’ve also experienced plenty of the real high-pressure kind of failure and, with some supportive distance, these all lead to wonderful opportunities for growth and learning. But it’s those lessons that make me such a believer in smart outsourcing with trusted partners.
So if you’re a CFO or finance manager thinking, Is outsourcing our NOC just another cost or is it a strategic lever? —here’s my take:
PJ Networks is here to bring that dream to life. And really, all these years later, that’s one of the best parts about what I do.
Here’s to smarter networks — and smarter spending!
