PJ Networks NOC Solutions: 24×7 Intelligent Network Operations
Managed, Co-Managed, and AI-Driven NOC Services for Uninterrupted Uptime
What Is a NOC?
A Network Operations Center (NOC) is a centralized command hub where skilled technicians continuously monitor, manage, and optimize network infrastructure to prevent downtime and ensure optimal performance. Our NOC serves as the first line of defense against potential disruptions, providing 24×7 real-time monitoring, rapid incident response, and comprehensive visibility into your network health across all critical systems and applications.
Our NOC Platform & Capabilities
Managed NOC
Our fully managed NOC solution provides comprehensive outsourcing with SLA-driven monitoring, proactive issue detection, and rapid incident handling. We act as an extension of your IT team, taking full responsibility for your network operations while providing transparent reporting and communications through our advanced portal.
Co-Managed (Unmanaged) NOC
Our flexible co-managed option integrates seamlessly with your in-house team, providing shared visibility, enhanced monitoring capabilities, and collaborative control over your network operations. This hybrid approach combines your team’s institutional knowledge with our advanced tooling and expertise to optimize network performance.
AI-Driven Automation
Leveraging cutting-edge AI technologies, we implement predictive analytics to identify potential issues before they impact operations, automated ticket triage to prioritize critical incidents, and intelligent remediation to resolve common problems without human intervention. Our AI-powered systems continuously learn from patterns to improve detection accuracy and response effectiveness.
Support Models
Choose between our flexible 8×5 business hours support or comprehensive 24×7×365 staffing options, all backed by clearly defined escalation processes and broad regional coverage across India. Our tiered support structure ensures the right expertise is engaged at the right time, with dedicated teams in Delhi NCR and nationwide partner networks for rapid physical response when needed.
Why Choose PJ Networks’ NOC?
Proprietary, In-House NOC Platform
Our custom-built NOC platform combines proprietary technologies with best-of-breed open-source tools, creating a powerful and flexible monitoring system that we’ve perfected over years of operational experience. This “secret stack” delivers superior detection capabilities, customized to your specific environment, while avoiding the limitations of generic commercial platforms.
Rapid Incident Response & Hardware Replacement
Our strategically located team in Delhi NCR enables lightning-fast incident response times and same-day hardware replacement within the metro area. Beyond Delhi NCR, our nationwide partner network ensures consistent service levels with guaranteed response times based on your selected SLA, minimizing downtime and business disruption.
Seamless NOC-SOC Integration
Our NOC and Security Operations Center (SOC) work in perfect harmony, sharing intelligence and coordinating responses to deliver end-to-end protection for your infrastructure. This integrated approach bridges the traditional gap between network operations and security, ensuring that performance issues and security incidents are handled with coordinated efficiency through unified workflows and communication channels.
Explore Our NOC Services
Managed NOC Services
Full-scale outsourcing with 24×7 monitoring, incident management, and technical support backed by stringent SLAs.
Unmanaged / Co-Managed NOC
Collaborative monitoring framework with shared responsibilities between your team and our NOC specialists.
AI-Driven & Automated NOC
Next-generation network operations powered by machine learning, predictive analytics, and automated remediation.
8×5 vs. 24×7 Support Models
Flexible staffing options tailored to your business requirements and criticality of operations.
Technical Integrations
Our NOC platform features seamless compatibility with leading open-source and commercial monitoring tools, enabling us to integrate with your existing infrastructure without disruption. Whether you’re using industry-standard solutions like Nagios, Zabbix, Prometheus, or proprietary systems, our platform adapts to your environment rather than forcing you to conform to ours. This flexibility allows us to leverage your current investments while enhancing capabilities through our advanced correlation and automation framework.
Customer Success
Reduction in MTTR
“PJ Networks’ NOC team reduced our mean time to resolution by 40%, dramatically improving our service availability and customer satisfaction. Their rapid response and technical expertise have transformed our operational capabilities.”
Network Uptime
“Since implementing PJ Networks’ managed NOC service, we’ve consistently achieved 99.99% network uptime across our critical infrastructure. Their proactive monitoring has prevented numerous potential outages before they could impact operations.”
Fewer Critical Incidents
“The AI-driven capabilities of PJ Networks’ NOC platform have reduced our critical incidents by over 60% through early detection and automated remediation. Their team has become an invaluable extension of our IT department.”
Ready to transform your network operations?
Schedule a personalized demonstration of our NOC capabilities tailored to your specific infrastructure needs.